Private AI Grounded in Your Documents
A secure AI assistant that indexes your internal knowledge and delivers accurate, cited answers—empowering teams with instant access to policies, manuals, and institutional expertise.
Why Virtual Assist?
Transform how your organization accesses and utilizes knowledge
Secure & Private
Keep your data in your environment with on-premises or VPC deployment options.
Source Citations
Every answer includes source-level citations for verification and trust.
Instant Access
Get accurate answers in seconds from your entire knowledge base.
Easy Integration
Embed in your website or run standalone—integrates with existing tools.
How Virtual Assist Works
A comprehensive AI solution built for your organization's unique needs
Indexes Internal Knowledge
Virtual Assist automatically indexes all your internal documents—policies, manuals, tickets, wikis, and more. It creates a searchable knowledge base from your existing content, making institutional expertise accessible to everyone.
Natural Language Queries
Team members can ask questions in plain language, just like talking to a colleague. The AI understands context and intent to deliver relevant, accurate answers from your documentation.
Source-Level Citations
Every response includes direct links to source documents, ensuring transparency and allowing users to verify information or dive deeper into specific topics with confidence.
Permission-Aware
Respects your existing access controls through SSO and RBAC integration. Users only see information they're authorized to access, maintaining security while improving accessibility.
Powerful Features & Capabilities
Flexible Deployment
- Embed directly into your website or portal
- Run as a standalone application
- On-premises or cloud deployment options
- Customize branding and interface
Seamless Integration
- Connect with existing repositories and tools
- Sync with document management systems
- API access for custom workflows
- Works with your SSO/RBAC infrastructure
Analytics & Insights
- Track usage patterns and popular queries
- Review feedback to refine responses
- Identify knowledge gaps in documentation
- Measure productivity improvements
Enterprise Security
- Data stays in your environment
- Role-based access control
- Audit trails and compliance support
- End-to-end encryption
Always Up-to-Date
- Automatic document synchronization
- Real-time knowledge base updates
- Version control and change tracking
- Deprecation management for outdated info
High Performance
- Sub-second response times
- Scales to handle concurrent users
- Efficient processing of large documents
- Optimized for enterprise workloads
Transform Your Operations
Virtual Assist delivers measurable impact across departments
Support Teams
Empower support staff with instant access to policies, procedures, and troubleshooting guides. Reduce resolution time and improve customer satisfaction with accurate, cited answers.
Operations
Streamline operational efficiency by making standard operating procedures, compliance documentation, and best practices instantly accessible to all team members.
Training & Onboarding
Accelerate new employee onboarding with a 24/7 knowledge assistant. Reduce training time while ensuring consistent information delivery across your organization.
Measurable Results
Organizations using Virtual Assist see significant improvements
3x
Faster Information Retrieval
50%
Reduction in Support Tickets
85%
User Satisfaction Rate
40%
Time Saved on Training
Ready to Transform Your Knowledge Management?
Discover how Virtual Assist can empower your team with instant access to accurate, cited information.
Schedule a Demo